Integrate compliance seamlessly into your supply chain
Our experienced team can walk you through every step of the import and export process and will help you clear your cargo fast, while mitigating risk of penalties or delays.
Our licensed, compliance-focused experts are part of a larger team that’s been successfully providing transportation and logistics solutions for well over a century ensuring you always have access to knowledgeable resources adept in industry best-practices.
Gain transparency you can trust
We’ve built our reputation on providing customized, streamlined and detailed customs clearance services. We provide you with transparency into the process and your cargo’s status that contributes to your supply chain management, enabling you to effectively manage expectations and plan efficiently.
Account Set Up Documents
Importer Profile Form – Complete this form at least through the IRS number and bond sections. Skip ahead to “completed by” if you do not have information beyond these sections. Be sure to sign and date the form.
Power of Attorney Form – In order for Customized Brokers/Crowley to act on your behalf and clear your shipments, you will have to execute a Power of Attorney. This form must be completed in full, including your entire company name (or full individual name if not a company). If you’re doing business as a “CORP” or an “LLC,” please list the state of registration. Additionally, the principal place of business must have a full address, including a city, state and zip code. The name of the person completing this document should also be listed in the section titled “In Witness Whereof.” Finally, be sure to include the company IRS number and have it signed by a corporate officer (include officer’s title under the “Capacity” section).
Importer Security Filing (ISF) Forms for Ocean Cargo
ISF Agreement Form – If you will be importing ocean cargo: On the first page, complete the company name, IRS number, full name of the person filling out the document and the date. The last page (4th) must be signed and dated by a corporate officer.
ISF Form – This form must be completed and emailed to Customized Brokers at isf@customizedbrokers.net for each ocean shipment 24 hours in advance of loading the cargo on the vessel at port of origin.
This form should be provided to the shipper so that it may be be included in the Bills of Lading during the booking. This will help to provide clear instructions to the carriers about your shipment.